Home windows 11 customers (in addition to these on Home windows 10) have been experiencing oddities surrounding a irritating error with printers, however the excellent news is that there’s now a repair.
The dangerous information is that it isn’t a totally simple resolution, as Microsoft moderately unusually requires the set up of a standalone troubleshooting software to facilitate repairs.
As we beforehand reported, the issue is that PCs get the HP Good app put in after they haven’t got an HP printer related—or perhaps a printer in any respect, in some circumstances—and printers get renamed to a particular HP LaserJet ( no matter their mannequin).
Because of this, lots of performance does not work with the affected printers and there was lots of head scratching (particularly for individuals who haven’t got a printer in any respect, who appear to be struggling by the hands of the Microsoft Print to PDF icon will probably be renamed).
Anyway, the repair is right here as talked about, however you will have to obtain the aforementioned troubleshooter from Microsoft and run it.
This may reverse any printer renaming that has taken place and reinstate the proper icons for printers and uninstall the HP Good app if it mustn’t have been put in.
You’ll be able to verify Microsoft’s assist web page for the total directions on how you can use the software right here.
The idea behind this error was that the printer oddity occurred on account of incorrect metadata supplied in a Home windows replace, which led to printers being incorrectly recognized as an HP LaserJet.
Evidently the thought was caught because the software that brings the repair is referred to as ‘Microsoft Printer Metadata Troubleshooter’.
Usually we might count on the repair to be pushed by way of Home windows Replace, in order talked about it’s fairly uncommon to must undergo a separate obtain. It’s kind of of a clunky course of, briefly, however a minimum of it is a repair that was wanted for some individuals, as a result of in some circumstances this bug might forestall options past common printing from working.
By way of Tom’s {Hardware}