Some Google Drive customers are experiencing a bunch of recent information disappearing from their cloud storage, based on reviews reporting the difficulty on-line.
An affected individual first introduced this to Google’s consideration on its assist boards, saying that the final six months of information immediately disappeared in what is clearly a worrying occasion.
The person wrote: “The drive actually went again to [its] state in Might 2023.” That included the folder construction reverting to the outdated state from half a yr in the past.
It appears fairly a couple of customers are affected, as evidenced by various replies, with 150 clicking the button on the submit to say they’ve the identical downside (10 extra within the final hour as we now have wrote this story).
Not everybody will get rolled again six months, however the return course of usually goes again not less than a couple of months.
One other person reviews getting a response from Google assist as follows: “I’m constantly monitoring this matter and to be clear with you, we totally agree now that you’re not the one buyer affected by this habits .”
We have now been instructed that different directors have reported the identical subject with information disappearing and Google software program engineers at the moment are investigating and a root trigger evaluation is being ready.
Whereas work is reportedly underway on a repair, Google Assist sadly has no agency ETA for a repair but.
Nonetheless, we’re instructed that: “We strongly advise towards making modifications to the foundation/information folder whereas awaiting directions from our engineers.”
It is price noting that we do not know for positive if this response from Google Assist is real, as it is not coming straight from the corporate, however is being not directly relayed by a Google Drive person. However that will be a wierd (and fairly pointless) factor to make up.
Evaluation: Depart alone for now
Anyway, if you happen to’ve been unlucky sufficient to be hit by this downside, we would say comply with the recommendation for now and do not fiddle with any of your folders in Google Drive. In reality, we would not do something with Drive if you happen to can keep away from it. Prepare, get caught in, and hope an answer comes rapidly.
A report on Reddit means that the issue could also be one thing to do with updating the Google Drive desktop shopper. Or not less than it was when this different person’s information disappeared after an replace to the app occurred after they left their laptop computer on in a single day. This criticism on Reddit was made eight days in the past, so apparently the difficulty has been hanging round for over per week now.
We will preserve our fingers crossed that Google is on the case and, as talked about, manages to usher in a repair rapidly, but it surely doubtlessly seems like one thing of a thorn.
There are some individuals who appear to have misplaced essential enterprise information right here (not less than for now), which is meals for thought relating to your backup technique. You’ve got a type of, proper?
You must have not less than two backups (together with the unique information): a cloud backup and one on an area drive (exterior onerous drive for instance), and it does not harm to have multiples of every. The extra redundancy the higher, truthfully, so it is by no means a nasty concept to throw notably essential information into one other cloud storage cupboard.
Oh, it is also price mentioning that cloud sync will not be the identical as a cloud backup (when syncing, information deleted from one location are additionally faraway from the opposite media).